منابع مشابه
The Role of SaaS Service Quality for Continued SaaS Use: Empirical Insights from SaaS Using Firms
Despite its success in the software industry, Software-as-a-Service (SaaS) still struggles with fulfilling customer expectations regarding service quality. To contain customer churn rates to low levels, SaaS providers have to address their service quality weak spots and find out which factors are crucial for continued SaaS usage. Drawing on previous service quality literature, we develop a Zone...
متن کاملQuality of Service Attributes for Software as a Service
Software as a Service (SaaS) has been developing for over ten years and, is reaching a mature level, where quality and its monitoring and management become significant. Although, SaaS is derived from the ASP model, SaaS background and architecture is different and therefore also SaaS quality management is based on different concepts. This paper is focused on the difference between traditional I...
متن کاملeffect of postharvest application of chitosan and calcium chloride on decay and quality attributes of sweet cherry
چکیده ندارد.
15 صفحه اولUnderstanding the formation of software-as-a-service (SaaS) satisfaction from the perspective of service quality
In most cases authors are permitted to post their version of the article (e.g. in Word or Tex form) to their personal website or institutional repository. Authors requiring further information regarding Elsevier's archiving and manuscript policies are encouraged to visit: a b s t r a c t a r t i c l e i n f o SaaS has attracted interest among researchers and practitioners. Despite the importanc...
متن کاملSaaS Service Recommendation System Based on
The emergence of Grid computing and Service Oriented Architectures has led to evolution in terms of how applications are built and managed. Software as a service (SaaS), also known as the on-demand model, is changing the way businesses of all sizes and in all industries use software. These services are provided by different vendors. Some time similar services are provided by the various vendors...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Journal of Applied Sciences
سال: 2014
ISSN: 1812-5654
DOI: 10.3923/jas.2014.3613.3619